Password Change

Users should change their passwords (a) as soon as they receive their account information and log into the program for the first time or (b) whenever they feel their password may have been compromised. In an environment that must adhere to HIPAA regulations, passwords will most likely be set to expire automatically based on a time threshold determined by the system administrator. When this occurs, users are required to create a new one.

When your password does expire or when you feel the need to change it, enter a new one according to the following instructions.

1. Do one of the following:
• Click the Presets and Preferences icon at the top of the Time Column, or
• Click the Preferences link at the top right of the main screen
2. Select Password Change from the side menu.
3. Enter the Current Password once and your New Password twice.

Passwords will often require

• A minimum required length
• Alphanumeric characters (i.e., consist of both letters and numbers)
• A waiting period before they can be reused
4. Click Save to complete the changes.

Key Considerations

• If a password is entered in error, the program will generate the message, “Unable to verify password.” Click OK and re-enter the information. If the error continues, you will have to contact your administrator.  
• Users must have the Global Right "User Preferences" set to Full in order to make changes to Preferences.
• Please note the e-mail line under the last Password field. Users should always maintain a valid e-mail address so that they can recover their password in the event that they forget it. To recover a lost password, click the If you forgot your Password, click here link on the Login page and then enter the Username and e-mail address on the Forgotten Password page.