Customizing System Labels
Administrators in each organization are provided the ability to change some of the common labels that are used in the program to something that more closely matches their organizational workflow. Select Data Maintenance > Security and Maintenance > Custom Labels from the Main menu. The Edit Custom Labels screen will appear. To change a label,
- Double-click a label to select (or highlight) it.
- Type the description, as it should appear in the data entry forms, menus, and reports.
- Click Save to commit the changes. A confirmation screen will appear: Simply click OK to continue.
Case Fields
Keep in mind that if the Case Fields are customized, then the labels for those fields should be changed to reflect the type of data created for the customization. For example, if Occurrence Contact 2 is used to collect attorney information, the label should be changed here to Attorney to reflect that change—just as it is necessary to create an Attorney Contact Type to be able to link it with the occurrence field. The default values of those used in Case Settings are listed in the following table. For a complete list of the available customizable fields, see Table of Custom Labels.
Label |
Custom Value |
Occurrence Contact 1 |
Primary Physician |
Occurrence Contact 2 |
Contact 2 |
Occurrence Contact 3 |
Contact 3 |
Occurrence Contact 4 |
Contact 4 |
Occurrence Resource 1 |
Practitioner |
Occurrence Resource 2 |
Resource 2 |
Occurrence Resource 3 |
Resource 3 |
Occurrence Resource 4 |
Resource 4 |
Even if a data field is not linked to other data in the program (as with those in Case Settings), the default label used in the program may not reflect the standard used in your organization. For example, Practitioner might more properly be Attending Physician. Change any of the fields listed on this screen as necessary to meet your workflow needs.
Key Considerations
- User Label maintenance is governed by the Global Right User Label Preferences.
- Care and consideration of the entire organization should be given prior to making any sweeping changes here. Changes affect everywhere the label is used and everyone who uses the program. Therefore, organizations that use domains should arrive at consensus of what makes the most sense for everyone involved.